Who We Are
The Dominican Bridge ("we," "us," or "our") operates dominicanbridge.com, a community portal for Dominican diaspora and expats in the Dominican Republic. This privacy policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us:
- Account information: email address when you sign up for our newsletter or log in to the portal
- Profile information: name, city, and preferences you share during onboarding
- Event participation: RSVPs and event submissions
- Community requests: WhatsApp access requests including name, phone number, and email
- Communications: messages sent through community chat
We also collect certain information automatically:
- Usage data: pages visited, features used, and interactions within the portal
- Device information: browser type, operating system, and device identifiers
- Log data: IP address, access times, and referring URLs
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the portal and community features
- Send you magic link emails for authentication
- Deliver newsletters and community updates you've opted into
- Process event RSVPs and community access requests
- Personalize your experience based on your interests and preferences
- Analyze usage patterns to improve our services
- Protect against abuse and enforce our community guidelines
Email & Newsletter
We use Mautic, a self-hosted email marketing platform, to manage our newsletter and community emails. When you subscribe, your email is stored in our Mautic instance. We send:
- A confirmation email to verify your subscription
- Welcome emails when you join the community
- Periodic newsletters with community updates, events, and guides
Every newsletter includes an unsubscribe link. You can opt out at any time.
Analytics
We use Matomo, a self-hosted analytics platform, to understand how visitors use our site. Unlike third-party analytics services, your data stays on our servers and is not shared with advertising networks or data brokers. Matomo respects Do Not Track browser settings.
Data Sharing
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
- Email delivery: we use Amazon SES to send transactional and newsletter emails
- Legal requirements: if required by law or to protect our rights and safety
- With your consent: when you explicitly agree to share information (e.g., WhatsApp group access)
Data Security
We take reasonable measures to protect your personal information, including:
- HTTPS encryption for all data in transit
- Secure, httponly session cookies with strict SameSite policies
- Prepared database statements to prevent injection attacks
- Rate limiting on authentication and form submissions
- One-time-use, time-limited authentication tokens instead of passwords
Data Retention
We retain your account information for as long as your account is active. Authentication tokens expire after one hour and are single-use. If you wish to have your data deleted, contact us and we will remove your information within 30 days.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Unsubscribe from newsletters and marketing emails
- Opt out of analytics tracking via your browser's Do Not Track setting
Contact Us
If you have questions about this privacy policy or your personal data, reach out to us through our Instagram or by emailing us at the address listed on our website.
Log In